Privacy Policy
Last updated November 13, 2026
HockeyPool.com runs hockey pools. To do that we need a little information about you and the people in your pool. This page says what we collect, what we do with it, who else sees it, and the choices you have. It applies to everyone who uses the site, in Canada, the United States or anywhere else.
1.What we collect
Your account. Your name, email address and a password (we only ever hold a scrambled version of the password). If you sign in with an emailed link, just the name and email.
Your pool. What a commissioner enters to run a pool: participant names, optional email addresses, picks, trades, point systems, announcements, prizes, and anything posted in the pool’s trash talk. Commissioners are responsible for having permission to enter other people’s names and emails.
Payments. When a pool is activated for a fee, the payment is handled by our payment processor. Card numbers go straight to them; we see the amount, the date and the last four digits.
Usage. Like every website we record basic technical details when you visit — your IP address, browser, the pages you open and when — to keep the site working and to spot abuse. We use a session cookie to keep you signed in. We don’t use advertising trackers.
2.How we use it
- To run your pools: standings, rosters, scoring, and the pages your pool-mates see.
- To email you about your pools — invitations, confirmations, reminders and receipts. We don’t send marketing email unless you ask for it, and you can stop any of it from the link in the message.
- To answer your questions and fix problems.
- To keep the site secure and prevent cheating, spam and abuse.
- To understand which features get used so we can improve them.
We don’t sell your personal information, and we don’t share it with advertisers.
3.Who else sees it
People in your pool. Your display name, your picks and your standing are visible to everyone in the pool (and, if the commissioner makes the pool public or shares its link, to anyone with the link). Whatever you post in trash talk is visible to the pool. Commissioners can see the email addresses of their participants.
Companies that help us run the site. Hosting, database and sign-in, email delivery, and payment processing are provided by specialist companies that process data only on our instructions. Hockey statistics and schedules come from licensed sports-data providers; they don’t receive anything about you.
When the law requires it. We’ll disclose information if we have to by law, court order or to protect someone’s safety, and we’ll tell you when we’re allowed to.
If HockeyPool.com is ever sold or merged, your information would move with it under this same policy.
4.Where it lives
Our systems are hosted in Canada and the United States, so your information may be stored and processed in either country and is subject to the laws there. Wherever it is, it’s protected by this policy.
5.How long we keep it
Your account and pools stay as long as you use them. Past seasons are kept so a pool can look back at its history. If you delete your account we remove your personal details within 30 days; your name may remain in the records of pools you played in (as the commissioner entered it) because those belong to the pool, not to us. Technical logs are kept for a few months. Payment records are kept as long as tax law requires.
6.Your choices and rights
- You can see and change your name and email in your account at any time.
- You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email us (below) and we’ll respond within 30 days. We may need to confirm it’s really you.
- You can withdraw consent to how we use your information, subject to legal or contractual limits; we’ll explain what that means for your account.
- You can unsubscribe from any email we send.
Canada. We follow the Personal Information Protection and Electronic Documents Act (PIPEDA) and the equivalent provincial laws. If you’re not happy with how we handled a request, you can complain to the Office of the Privacy Commissioner of Canada or your provincial commissioner.
United States. Residents of states with privacy laws (California, Colorado, Connecticut, Virginia, Texas and others) have the right to know, access, correct and delete their personal information, and to opt out of the sale or sharing of it for targeted advertising. We don’t sell or share personal information in that sense, and we’ll never treat you differently for exercising a right. Use the contact below for any request; an authorized agent may act for you with your written permission.
7.Security
Connections to the site are encrypted, passwords are hashed, and access to our systems is limited to the people who need it. No system is perfect; if we ever learn that your information was exposed we’ll tell you and the authorities as the law requires.
8.Children
HockeyPool.com isn’t directed at children under 13 and we don’t knowingly collect their information. A commissioner may enter a minor in a family pool with a parent’s permission. If you believe a child under 13 has created an account, email us and we’ll remove it.
9.Changes
If we change this policy in a way that matters, we’ll post the new version here with a new date and, for significant changes, tell you by email or a notice on the site.
10.Contact
Questions, requests or complaints: support@hockeypool.com. A person reads every message.
See also the Terms of Use.